ABOUT
WHY COV EXISTS
Built Around Real Hong Kong Service Operations.
We Build Operational Systems, Not Chatbots.
We don't build chatbots. We build AI operations systems that fit real Hong Kong service workflows.
WHY COV EXISTS
CoV started from a very simple observation:
Hong Kong service businesses don't lack tools.
They lack workflow.
Hours wasted every day on WhatsApp admin, repetitive data collection, manual quotations, invoice workflow, and scattered customer records.
I noticed something — most operational pain comes down to one thing: workflow leaning too heavily on humans.
And yet AI has already gotten this good.
So I focused on one thing: building AI workflows directly into the tools businesses already use — especially WhatsApp.
From customer intake, to quotation generation, to invoice automation, to operational coordination.
Tired of doing the long, painful admin work yourself?
You don't need to hire admin staff anymore. The AI era is already here.
CoV focuses on operational AI systems built for real Hong Kong business workflows — not generic chatbots.
FOUNDER
Founded by Cory Lau.
Background in design and visual communication, now focused on operational AI systems for Hong Kong SMEs.
CoV combines:
- Workflow thinking
- Automation systems
- Real-world operational understanding
GET STARTED
Start Building Smarter Operations.
Book a free WhatsApp Workflow Audit and see how AI can cut admin time and lift operational efficiency for your business.